Terms of Service
Welcome to the online.healthshop.com.hk.
Online.healthshop.com.hk is owned and operated by Green Concepts Co. Ltd. Please note that by accessing any area of online.healthshop.com.hk, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full terms and declaration. If you do not agree to these terms and declaration, please exit the site immediately and do not use or purchase products from this Site.
Online.healthshop.com.hk reserves the right to change this Agreement of terminate access to this Site at any time, with or without notice.

Trademarks and Copyright
The trademarks and service marks used or displayed on this Site are registered and unregistered Trademarks of Green Concepts Co. Ltd. No one may use these Trademarks without the prior written permission of Green Concepts Co. Ltd. You may not use the logos as a "hot" link to any other site unless approval is granted by Green Concepts Co. Ltd in advance and in writing. This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication or amendment). All rights in them are reserved.

Privacy Policy
Green Concepts Co. Ltd. collects the personal data from users who order from this Site include name, residential address, shipping address, phone number, fax number, e-mail address and credit card information. The information is collected in order to fulfill orders placed online. This information might also be used to send information of products and services provided by Green Concepts Co. Ltd. to users via email or post.

The materials and information you find on this Site are provided as information, without warranty of any kind, either expressed or implied.
Online.healthshop.com.hk is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss) related to your use of the site, or the content, materials, goods and/or service contained or provided under the site, or use of any of the products purchased at its site.
This disclaimer also applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.

Green Concepts Co. Ltd. will have the final decision in any dispute arising with respect to the Agreement, products, and service whether directly or indirectly related to this Site.

Exchange Policy
Unopened and unused products may be returned for exchange for another product within 7 days from the date of purchase and must be accompanied by the official receipt issued by Green Concepts Co. Ltd.. In the event of an exchange, no cash will be refunded should the price of the new item be less than the product to be exchanged. If the price of the new item is more than the product to be exchanged, the customer must pay the price difference.
If any product proves to have been delivered in a damaged condition, Green Concepts Co. Ltd. shall replace the product. Customers must notify us within 7 days of receipt of the delivery. No cash refund will be given. Exchanged items will be subject to service and handling charge as well as shipping charges as applicable.

We DO NOT ACCEPT exchanges of certain products, including:

  • 1. Any product that is purchased more than 7 days after receipt.
  • 2. Any product that has been opened or used (taken out of its plastic wrap or box).
  • 3. Any product that is not in its original condition, is damaged, or is missing parts.
  • 4. Any book, video and recording tape.
  • 5. Any discount, clearance or sales product that has already stated non-returnable.
  • 6. Any free gift product and samples.

In the event of dispute, Green Concepts Co. Ltd. decision shall be final and conclusive.

Back to Top